Privacy Policy

Who we are

Intelligentsoft develops and sells the software published on intelligentsoft.co.uk. We are the data controller for the information described below. For any privacy question or request, contact sales@intelligentsoft.co.uk.

What we collect and why

When you activate a licence, our licence server records three things:

• your email address,
• a machine identifier for the device you activate — a one-way hash generated from hardware identifiers such as the CPU and mainboard serial numbers. This identifier is a device identifier: it tells us which physical machine holds a seat. It is not a scan of your files, your activity or your network traffic, and
• the date and time of activation.

We use this only to manage your licence (verifying ownership, supporting reinstalls and device changes) and to provide customer support, so we know which licence belongs to whom. Our lawful basis is performance of our contract with you (UK GDPR Article 6(1)(b)).

If you use our feedback form or email us, we receive the name, email address and message you provide, so that we can reply.

We do not collect IP addresses, usage analytics, location data, or any advertising or cross-site tracking identifiers through our software, and we do not sell or share your data for marketing. Our website uses no advertising or profiling cookies.

Payments are handled by our payment provider, which acts as the merchant of record, collects any applicable VAT or sales tax, and is responsible for that data. We never see or store your card details.

How long we keep it

We keep your activation record for as long as your licence is active. If you deactivate your licence or ask us to delete your data, we remove the record together with the licence history we hold for you; the licence then no longer activates on your machines.

Your rights

Under UK GDPR you have the right to access, correct and delete the data we hold about you, and to object to its processing. To exercise any of these, email sales@intelligentsoft.co.uk from the address concerned — we will confirm and act, normally within one month.

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to put things right first.

Changes

If this policy changes, we update the date above and, for material changes, note them on this page.